ORDER PROCESSING

  • We accept orders online 24 hours a day, seven days a week.
  • Orders placed Monday-Friday before 12 PM EST will begin processing that day, excluding holidays.
  • Orders placed after 12 PM EST will begin processing the next business day.
  • Orders placed on Friday after 12 PM EST will begin processing on the following Monday.
  • We currently do not process orders over the weekend and on holidays.

 

FREE DELIVERY DETAILS

  • Free Shipping offer is valid on selected products only.
  • Free Shipping is valid only within Canada and for regular sized parcels/packages.
  • Orders shipped to Newfoundland, Northwest Territories, Nunavut, and Yukon are not eligilble for free shipping.
  • Distrio Marketing reserves the right to end or modify this Free Shipping offer at any time.
  • Return shipping costs are the responsibility of the buyer.
Distrio marketing reserves the right to refuse any order with Free Shipping which the website accidentally offered but did not meet the criteria above. The client will be notified with an every day low shipping charge and asked if they would like to proceed with the order or have it cancelled. 

RETURNS

  • If you are not completely satisfied with your purchase, returns will be accepted for store credit (less restocking fee & shipping).
  • All returns made MUST be authorized in advance by a customer service representative - and paper work dispatched to you via email. Your RMA form must be included in the box and your RMA number located on the waybill / packaging. Any returned items that arrive without prior approval or missing documentation may be rejected by our shippers. Once received, returns will be processed within 5 business days.

WARRANTY

  • 30 Days warranty for every products!